Live Aqua Cancun - Adults Only - All-Inclusive, Cancun - Reviews, Room Options & Prices 2025

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Key details

About the Hotel

Boulevard Kukulcan12.5 Km, Cancun, Mexico, 77500

Live Aqua Cancun - Adults Only - All-Inclusive, a 5-star resort in Zona Hotelera, offers an exclusive sensory experience with customizable aromatherapy and lighting in each space.

Smart Room Technology

Live Aqua rooms feature smart consoles controlling three lighting types, an aromatherapy menu with five fragrances, and electronically controlled curtains. Each space includes a feather bed with 400-thread-count sheets, Molton Brown amenities, and a Nespresso machine.

Global Dining Options

The culinary venues at Live Aqua Cancun include Azur Mediterranean restaurant with an olive bar, Hidden Garden serving Asian fusion cuisine, and Varenna offering brick-oven pizzas and Italian specialties.

Spa and Fitness

The resort features a spa with 12 indoor and four outdoor treatment areas, steam baths, saunas, and a temazcal. The fitness center provides Life Fitness equipment and offers Taichi and Yoga sessions.

Central Zone Location

The property lies near La Isla shopping center and Luxury Avenue. The location provides access to Chichén Itzá archaeological zone and adventure parks like Xel-Há and Xcaret.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Premium Oceanfront Room

Max:

3 persons

44 m²

Bed options:

2 Double beds

Sea view

Shower

Coffee machine

room details

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Premium King Room

Max:

2 persons

33 m²

Bed options:

1 King Size Bed

Sea view

Shower

Coffee machine

room details

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Premium Oceanfront King Room

Max:

2 persons

43 m²

Bed options:

1 King Size Bed

Sea view

Shower

Coffee machine

room details

Check Prices

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Center

Cancun 6.4 mi

Airports

Cancun (CUN) 12.5 mi

Isla Mujeres (ISJ) 18.4 mi

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

Valet parking

24-hour services

24-hour reception

24-hour security

Babysitting

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Adults only
Baggage storage
Private beach
Elevator
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Tennis court
Pool tables
Table tennis
Archery
Yoga class

Services

Valet parking
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Dinner
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Infinity pool
Heated swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Night club
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness center
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Bathtub
Free toiletries
Bathroom telephone
Sink

Media

Flat-screen TV
Direct dial telephone
CD player
AM/FM alarm clock

Location

Boulevard Kukulcan12.5 Km, Cancun, Mexico, 77500

Map view

street view

Boulevard Kukulcan12.5 Km, Cancun, Mexico, 77500

City landmarks

Mall

Luxury Avenue

2600 ft

Blvd. Kukulcan km 12.5

Museo Sensorial del Tequila

2100 ft

Mall

Kukulcan Plaza

2400 ft

Blvd. Kukulcan Km 4 Hotel Zone

Museo de Arte Popular Mexicano

4200 ft

Shopping Area

Luxury Avenue Cancun

2600 ft

Blvd. Kukulcan 13

Marlin Beach

2200 ft

Shopping Area

Flamingo Mall

3600 ft

Blvd. Kukulcan

Parque Ventura Cancun

4200 ft

Night club

Coco Bongo

2.0 mi

Blvd. Kukulcan

Dolphinaris Cancun

1.2 mi

Blvd. Kukulcan Km 9

Cancun Convention Center

2.1 mi

Night club

H Roof

1.2 mi

Chetumal Km 36. 5

Water Park at The Grand

1.2 mi

Museums

Mayan Museum of Cancun

2.5 mi

Night club

The City Nightclub

2.1 mi

Beach

Chac Mool Beach

1.7 mi

Night club

Palazzo

2.1 mi

BLVD Kukulkan KM 6.5

Extreme Games Cancun

1.7 mi

Beach

Playa Forum

2.0 mi

Nearby

Mall

La Isla Shopping Village

1100 ft

CancunMexico

Avenida Kukulkan

2000 ft

Aquarium

Interactive Aquarium

800 ft

Museums

Cancun Wax Museum

1100 ft

Blvd. Kukulcan Km 12

Yamil Lu'um Archeological Site

1600 ft

Punta Nizuc - Cancun 1835

Scorpion's Temple ruins

1600 ft

Museums

Museo Subacuatico de Arte

1500 ft

Beach

Playa Marlin

2000 ft

Shopping Area

Fashion Harbour

700 ft

Mall

La Madonna

800 ft

Parks

arte Garden

900 ft

Restaurants

Thai Lounge

800 ft

La Isla Shopping Village

Hidden Garden Restaurant

100 ft

Hotel District Loacted in Live Aqua Resort

Cambalache Cancun

1000 ft

Blvd. Kukulcan Km. 12.5 La Isla Shopping Mall

The Azur

300 ft

Boulevard Kukulcan 12.5 Km

Santos Mariscos

900 ft

Blvd. Kukulcan Km. 12.7

Lorenzo's

900 ft

Boulevard Kukulcan Manzana 51

BeachWalk Restaurant

900 ft

Boulevard Kukulcan Km 14.5

El Fish Fritanga

2000 ft

Blvd. Kukulkan KM.12.6 Hotel Zone Between La Europea & Dominos

Reviews and Ratings

Feedback from previous guests about their experience.

84%

enjoyed the hotel and would happily stay again

8.4/10

Great

Rooms

9.4

Location

9.6

Service

9.6

Dining

8.8

4.5/5 based on 10440 reviews

#9 of 188 hotels in Cancun based on Tripadvisor

Christopher

United Kingdom, March 2025

5.0/10

My stay at Live Aqua Cancun was mostly enjoyable, with really good service and beautiful surroundings. However, frequent pressure from sales staff throughout the resort was quite bothersome and detracted from the overall experience. The range of dining options was decent, though not all dishes were up to par. Overall, it's a lovely resort to relax, with some areas needing improvement.

Rooms

8.0

My king ocean-front room was modern and comfortable, featuring Molton Brown toiletries and stunning ocean views. The decor was tasteful, and the cleanliness was great.

Service

9.0

Most staff members provided excellent service, always eager to assist and remember my preferences. However, there were moments of stress among the staff, particularly during busy meal times.

Location

10.0

The resort is perfectly located on a stunning white sandy beach, close to a mall and various shops for easy access to souvenirs and entertainment.

Dining

7.0

Dining options were varied, with some excellent dishes but inconsistency in quality. I particularly enjoyed breakfast room service, but disappointments did occur at some of the restaurants.

Facilities

8.0

The facilities were well-maintained, with ample sunbeds by the pool and beach. However, I noticed some lapses in housekeeping that could be addressed.

John

United Kingdom, March 2025

6.6/10

My stay at Live Aqua Cancun was absolutely fantastic! The hotel is gorgeous with well-maintained facilities, and the staff went above and beyond to make my experience lovely. The only downside was a slight hiccup with the room being ready upon arrival, but everything else was stellar.

Rooms

9.0

I loved my ocean view room, which was beautifully decorated and equipped with fabulous Molton Brown toiletries that made my stay super comfortable. The terrace had an unbelievable view!

Service

10.0

The service at the resort was truly customer service driven. Every staff member I interacted with was friendly and attentive, making sure all my needs were met. Special shoutout to Mayda at reception for her amazing assistance!

Location

9.0

The hotel's location is perfect, conveniently right across from a mall full of great souvenirs, and within walking distance of many shops. Plus, it's right on the beach, making access super easy!

Dining

8.0

Dining was a highlight for me. With many restaurants to choose from, the food quality was consistently excellent. I particularly enjoyed the buffet breakfast with tons of options, though I would skip the churros next time.

Facilities

9.0

The facilities were clean and well-maintained. I appreciated the pool area, as well as the beach chairs and hammocks available for guests to relax in.

Elijah

United Kingdom, January 2025

7.0/10

My stay at Live Aqua Cancun was absolutely fantastic. The staff was incredibly attentive, making me feel like family. Although there was a slight mildew smell in the hall, it was addressed quickly, which was appreciated. Overall, the atmosphere was relaxing and the food was excellent.

Rooms

10.0

The room was spotless and had modern furnishings with a beautiful ocean view. I loved the privacy provided by the suite layout, and the balcony was perfect for enjoying the views. The bed was very comfortable, and the tech features in the room added a fun touch.

Service

10.0

Service was really good from check-in to check-out. My requests were promptly met, and the staff constantly checked that I was enjoying my stay. Shoutout to the bartenders who made my experience even better.

Location

10.0

The location is perfect, right by a beautiful beach and conveniently near shopping options. The proximity to malls made it easy to explore local offerings without hassle.

Dining

10.0

Dining options were varied and delicious. Varenna stood out for their amazing calzones and friendly service. Inlaa’kech, the upscale dining experience, was particularly nice. The food quality across all restaurants was great.

Facilities

10.0

All facilities were well-maintained and the spa services were out of this world. Having access to a 24-hour room service made things even more convenient.

Luna

United Kingdom, November 2024

5.8/10

I recently stayed at Live Aqua Cancun for a blissful getaway and had an amazing experience. The check-in process was seamless, and my room had an oceanfront balcony that offered amazing views. The food was consistently delicious, particularly at MB restaurant, though I encountered one minor drawback with the churros. Overall, it was an indulgent escape with stunning amenities and superb service.

Rooms

10.0

I was thrilled with my Premium Ocean Front room, which offered unbelievable views and beautiful amenities. The bed was incredibly comfortable, ensuring a wonderful night's sleep.

Service

9.0

The staff was attentive and customer-focused, making sure all my needs were met. A special shout-out to John, who took care of my drinks poolside!

Location

10.0

The location is perfect, right on a stunning white sandy beach and across from a mall that had plenty of souvenir shops. It’s just about 20 minutes from the airport, making it convenient for travelers.

Dining

9.0

Dining experiences were fantastic with many options to choose from. I particularly enjoyed the delicious breakfast with tasty omelets and a great selection at the buffet. The only downside was the churros.

Facilities

10.0

The facilities were great. The pools, especially the infinity pool, were absolutely beautiful. The spa was also a highlight, providing a serene place to unwind.

Clive

United Kingdom, October 2024

5.8/10

My stay at Live Aqua Cancun was truly really good, from the stunning beachfront location to the perfect service from the staff. The array of dining options was good, but I did wish for better late-night activity choices. Overall, this resort exceeded my expectations and provided a luxurious escape worth revisiting.

Rooms

10.0

I loved my Aqua Suite, which was spacious and elegantly designed with a beautiful ocean view. The renovations made a notable difference, providing modern amenities that elevated the comfort level during my stay.

Service

10.0

The service was excellent throughout my visit. From the warm greetings from the staff to the attentive poolside service, it was clear that the team was dedicated to ensuring I had a nice experience. They consistently went above and beyond.

Location

9.0

The resort is positioned right on a stunning white sandy beach that offers amazing views and easy access to the ocean. Being across from a mall made it convenient for souvenir shopping, enhancing the overall experience.

Dining

10.0

Dining was a highlight for me, with diverse options that never disappointed. I especially enjoyed dinners without the need for reservations, allowing for more flexibility in my schedule. The barbecue at the grill and the array of breakfast options were standouts.

Facilities

9.0

The facilities were comprehensive and well-maintained including pools, a private beach, and various dining venues. I appreciated the range of amenities available, such as room service and towel assistance, which made my stay feel particularly luxurious.